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When Water Floods Your Home: Wat to Do and Not Do


When Water Floods Your Home: What to Do and Not Do

Are you ready in case your home is one of the more than 2% of homes that will have an insurance claim for water damage this year? Many more will have smaller problems that might not exceed insurance deductible levels if handled appropriately. Bottoms fall out of water heaters; sewer pipes back up; feed lines for toilets, ice makers, washing machines or dish washers break; pipes freeze and break... stuff happens and water escapes and becomes destructive.

When water is loose in your home, time is not on your side. The longer water has, the further it will spread. Within minutes wood furniture stains begin transferring to flooring, particle board starts to sponge up the water and swell, paper items begin to dissolve, drywall starts wicking the water and losing structural integrity.

Here are some tips about how to stay safe and limit water damage:

Before Water Damage Happens:

·         Know how to turn the water off. Where is the valve? Does everyone living there know where and how? Are there special tools required? Put needed tools in a place everyone knows and can find quickly. Every minute of delay can mean many gallons of water flooding your home.

What NOT To Do:

·         Don’t operate electric appliances. Don’t use TV’s, computers, lamps, and ceiling fans, etc. while standing on wet flooring.  Also, don’t plug or unplug any electrical appliances in wet areas.

·         Don’t use a vacuum cleaner. Regular household vacuum cleaners can be destroyed trying to remove water.

What To Do:

·         Turn the water off. It is important to stop the water quickly.

·         Call emergency responders. Call a water damage specialist like PuroClean Property Rescue, immediately. Call your plumber for repairs.

·         Use caution. Watch your step - water can cause floors to be slippery. Watch for dangers like collapsing ceilings.

·         Remove water when possible. Mop up as much excess water as you can to limit its spread.

·         Protect valuables. Remove paintings and other artwork to a safe, dry place.

·         Protect furniture. If possible, place aluminum foil or plastic wrap under furniture legs on wet carpeting.

·         Remove items from floors. Pick up any books, magazines, papers, or other items that may be on a wet carpet or floor. Remove area rugs and put them where they can drip without causing further damage. Notice what might be getting wet on closet floors and move to dry areas. Check the floors on the other side of walls where you know floors are wet.

If you are the victim of water damage, don’t ignore it and hope it goes away. Most things will eventually dry out on their own, but a lot of unnecessary damage can happen in the meantime. Water and time are two essential ingredients for mold to grow. It is unwise to try to dry things out by yourself. Water tends to get into more nooks and crannies than most people realize. Professionals from a company like PuroClean Property Rescue know how to limit water damage.

Look for other helpful tip sheets in this series: “When Fire or Smoke Damages Your Home” and “When Mold Invades Your Home” provided by Doug Williams, Owner and President of PuroClean Property Rescue / 500 E Arapaho Rd Suite 206 / Richardson, Texas. PuroClean professionals are “The Paramedics of Property Damage.” For Water/Fire/Mold/Biohazard emergency services 24/7 call (972) 232-1200. For more information, see www.PuroCPR.com.




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Posted Tuesday, March 29 2011 12:00 PM
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Taking Insurance to College


Taking Insurance to College

My son (daughter) is leaving home to attend college this fall.  Will my auto and homeowners insurance policies cover him (her) while at college?

This is a great question, and one that our customers ask frequently. 

When college students move from home to their home-away-from-home - a rented dorm or apartment – insurance issues can arise and should be addressed before they leave home.

One key question that arises in discussing these issues is whether the student is still considered a resident of your household.  This is a legal question, but your homeowners and auto policies both contain provisions that apply the broadest coverage available in those policies to persons who are legally considered residents of your household.

It is generally accepted that students living away from home while attending college are residents of their parents' household. Based on previous Texas court decisions, the real test is whether the absence of a person from the household is intended to be permanent or only temporary - whether there is physical absence coupled with intent not to return. This leaves a great deal of room for interpretation. There may be borderline cases that require you to think about alternatives. For example, it may be difficult to consider a 23-year-old graduate student living in an apartment year-round to be a resident of your household.

Homeowners Policy
Your homeowners policy covers personal property owned or used by a resident of your household while the property is located anywhere in the world.

However, most policies limit the amount of coverage on personal property to 10 percent of the amount shown on the policy for personal property, when the property is located at another residence away from the home address. 

Look at your policy and find the limit provided for personal property.  Take 10 percent of that amount, and then think about the items your student has taken to college:  clothes, TV, computer, other electronics, furniture, and household items.  How much would it cost to replace all those items if they were all lost at the same time in a fire or other catastrophe? 

In addition to the dollar limitation, some policies don’t cover theft of personal property from the student's residence, except while the student is temporarily living there. This is a definite problem, especially when the apartment is owned, or rented for a 12-month term, and the student comes home for the summer.

Your homeowners policy also provides liability coverage in case a family member is legally liable for another person’s injury or damage to another person’s property.  This coverage clearly applies to accidents at home or away from home, but some policies limit the coverage when an accident occurs at an owned or rented residence other than the family home.  Some insurance companies offer liability coverage at separate residences for an additional cost.

After all of the above information is considered, it's easy to see there are potential coverage gaps in your homeowners policy when a student leaves home for college. That’s why we recommend that you purchase a separate tenant or renter’s homeowners policy for the student's residence, whether it is an apartment or a dorm room.  The cost of such a policy is small compared to the benefits it provides. 

Automobile Policy

If your student takes one of your family vehicles to college, the coverage provided by your family automobile policy follows the vehicle anywhere in the United States and Canada.  This includes coverage for damage to the vehicle itself (if you have purchased such coverage on that vehicle) as well as liability coverage for injury or damage to other persons or property.

If your student doesn’t take a vehicle to college, some coverage under your policy may still apply if they are riding in or even driving a vehicle belonging to someone else.

Students Who Are Not Legal Residents of Your Household

Coverage complications can arise on your homeowners or auto policy if your student for whatever reason is not considered a legal resident of your household, as was mentioned in the first part of this article.  We encourage you to discuss your personal situation with us and your attorney.  To be safe, we will likely recommend separate homeowners and auto policies for the student. 

This article was prepared and made available to your agent by the Independent Insurance Agents of Texas, which is solely responsible for its content. Please read your insurance policy. If there is any conflict between the information in this article and the actual terms and conditions of your policy, the terms and conditions of your policy will apply. The Independent Insurance Agents of Texas is a non-profit association of more than 1,800 insurance agencies in Texas, dedicated to helping its members succeed, in part by providing technical resources that explain insurance policies sold to their customers.

 



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Posted Tuesday, March 29 2011 11:58 AM
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